Betting Rules

These Betting Rules explain the general principles that apply when you place a wager with BitStarz Casino. They are intended to help you understand how bets are accepted, displayed, settled and recorded. Please read these rules together with the applicable Terms and Conditions, game rules, promotions and any information shown on the relevant betting or gaming page before placing a bet.

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1. General betting principles

By placing a bet, you confirm that you have read and understood the rules that apply to the relevant product, market, game or event. You also confirm that you are legally permitted to use the service in your location and that the information provided for your account is accurate and complete. If online gambling is not permitted where you are located, you must not place a bet.

Review contents

These rules apply to bets placed through the available BitStarz Casino website, applications or other authorised access methods, where applicable. Different products may have additional rules. For example, sports markets, live betting, casino games, virtual events and promotional offers may each use different settlement methods, minimum requirements or eligibility conditions. The rules displayed on the relevant page form part of the conditions for that bet.

Account and player responsibility

You must use your own account and must not allow another person to place bets or access it on your behalf.
You are responsible for checking that your account details, selected market, stake, odds and payment information are correct before confirming a bet.
You must keep your login details secure and notify the operator through the available support process if you believe your account has been accessed without permission.
You must not use the service for unlawful activity, fraud, money laundering, collusion, manipulation or any other prohibited purpose.
You must comply with age, identity and location requirements that apply to the service and to gambling in your jurisdiction.
You should only wager money that you can afford to lose and should set personal limits before you begin.

BitStarz Casino may carry out identity, payment, security, age and location checks. An account, transaction or bet may be delayed, restricted, suspended or reviewed while checks are completed. Any action taken under the applicable Terms and Conditions is intended to protect players, the service and the integrity of betting activity.

2. Placing and accepting bets

A bet is normally treated as placed only after you have selected the required options, confirmed the stake and received an on-screen confirmation or other record showing that the wager was accepted. Adding selections to a bet slip or viewing an estimated return does not, by itself, guarantee acceptance. A bet may be rejected if the market is closed, the product is unavailable, account requirements have not been met or the requested wager cannot be processed.

Checking your bet before confirmation

Before confirming a wager, check the event or game, market, selection, odds, stake, currency and any applicable conditions. If a bet slip changes before confirmation, review the updated information carefully. Once a bet has been accepted, it may not be possible to change, cancel or withdraw it unless a specific feature or rule permits this.

Displayed odds, prices, returns and other information are provided for guidance until the bet is accepted. Information may change because of market movement, a result update, a technical delay or an error. Where a price or other detail changes before acceptance, you may be shown the updated information and asked to confirm the wager again.

Bet records and transaction history

Keep your bet confirmation and review your account history regularly. The record shown in your account may include the bet reference, time, market, selection, stake, odds, potential return and settlement status. If a transaction does not appear as expected, do not repeatedly submit the same wager. First check your account history and allow for a possible connection or processing delay.

A technical interruption does not automatically mean that a bet was cancelled or rejected. If you are unsure whether a wager was accepted, rely on the account record or the outcome of the operator's review rather than placing a duplicate bet. Any dispute should be raised promptly with the relevant details, including the approximate time, product, stake and bet reference where available.

Odds, prices and obvious errors

The operator may correct an obvious error in odds, prices, selections, event details, limits, returns or other published information. An obvious error may include a clearly incorrect price, a duplicated market, a result entered incorrectly or information that does not reasonably match the intended market. If a bet has been accepted using an obvious error, it may be reviewed and adjusted or voided in accordance with the applicable rules.

3. Results and settlement

Bets are settled using the official result or source specified for the relevant product. The applicable source may differ between markets. For example, an event market may use an official competition result, while a casino or virtual game uses the result generated and recorded by that game. Unofficial reports, personal observations, social media posts and later changes are not necessarily used for settlement.

Sports and event markets

For sports and other events, the market rules may specify how postponements, cancellations, abandoned events, changes of venue, changes to format, overtime, extra time, penalties, disqualifications and official result changes are treated. If the market does not provide a separate rule, the general Terms and Conditions may apply. You should read the information shown for the individual market before placing a wager.

A market may be void if the event does not take place, is not completed or does not meet the stated requirements.
A selection may be void while other selections in a multiple bet remain subject to the relevant rules.
A result may be settled after the event if official confirmation is required.
A later correction may result in a settlement being reviewed where the original result was wrong or incomplete.
Special rules may apply to dead heats, ties, non-runners, walkovers and jointly ranked outcomes.

Casino and other game outcomes

For casino games and other automated products, the result recorded by the authorised game system is used for settlement, subject to technical review where necessary. Game rules may explain winning combinations, paylines, bonus features, rounds, multipliers, progressive features and other settlement conditions. If a game is interrupted, the result may be determined from the available system record or the round may be reviewed under the relevant game rules.

Voided bets and returns

When a bet is voided, the stake will generally be treated according to the rule for that product and market. This may mean that the stake is returned, a selection is removed from a multiple bet or the wager is settled in another way. The treatment of a void bet is not necessarily the same for every product, so the specific market rules should always be checked.

Returns are calculated from the accepted stake, applicable odds and the settlement rules for the bet. Promotional funds, bonus conditions, taxes, fees or other restrictions may affect the amount available for wagering or withdrawal where those terms apply. No return is guaranteed merely because a bet slip displays a potential win.

4. Fair play, technical issues and responsible gambling

Fair play and prohibited conduct

Players must use the service honestly and fairly. Conduct such as account sharing, coordinated betting, exploiting a software weakness, manipulating a game, using unauthorised tools, interfering with the website or submitting false information is not permitted. The operator may investigate activity that appears irregular or inconsistent with the rules and may take action under the Terms and Conditions.

Where there is evidence of fraud, abuse, manipulation or a breach of the rules, bets or transactions may be withheld, cancelled, voided or reviewed. Any account action will be handled in accordance with the applicable terms and legal obligations. Nothing in these Betting Rules limits rights that cannot lawfully be excluded.

Technical interruptions and system issues

Internet connections, devices, payment providers and software can experience delays or interruptions. BitStarz Casino is not responsible for a bet that was not received or accepted because of a problem outside its reasonable control. If a technical fault affects the operation of a game, market or betting system, the affected activity may be suspended, reviewed, corrected or voided in accordance with the applicable rules.

Do not attempt to exploit a visible error or continue using a product that appears to be malfunctioning. Record the relevant details and stop playing until the issue has been assessed. A technical display showing a win or balance change is not conclusive if system records show that the transaction was incomplete or affected by an error.

Responsible gambling

Gambling should be entertainment, not a way to make money or recover losses. Set a budget and time limit before playing, take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement. Never chase losses by increasing your stake or borrowing money to continue.

Use available deposit, spending, loss or session limits where offered.
Consider taking a break or using self-exclusion if gambling is no longer enjoyable or is becoming difficult to control.
Do not gamble to pay bills, solve financial problems or change your mood.
Talk to someone you trust if your gambling is affecting your finances, relationships, work or wellbeing.
Seek independent gambling support in Australia if you are concerned about your gambling or someone else's gambling.

These Betting Rules are general information only and do not replace the full Terms and Conditions, the rules displayed for a particular product or applicable Australian law. If there is a difference between this page and a specific product rule or binding term, the applicable specific rule or term will govern. By continuing to use the service, you agree to follow the rules that apply to your account and each wager.